
How Our Kent Commercial Cleaning Team Transformed Council Services
We’re incredibly proud to share the story of how Kent-based commercial cleaning company Calibre Cleaning successfully won and maintain our contract cleaning services with Tunbridge Wells Borough Council. This commercial cleaning contract has been both challenging and rewarding, showcasing what dedicated professional cleaning services can achieve.
Building Strong Partnerships Through Commercial Cleaning
Since starting our commercial cleaning services Kent contract in May 2024, we’ve been working closely with TWBC across their civic buildings, public toilets, and social housing properties. Our contract cleaning covers prestigious venues like the Town Hall, Amelia Scott Centre, and The Assembly Hall Theatre – places where first impressions really matter.
The daily reality of commercial cleaning services Tunbridge Wells can be tough but incredibly rewarding. Take North Farm depot, where Parks and Sports staff work alongside the council’s waste contractor. Our teams tackle everything from muddy footprints to discarded PPE, transforming messy offices into clean, welcoming spaces. It’s all in a day’s work for our dedicated commercial cleaning teams.
Real-World Commercial Cleaning Challenges
Managing Director Karen Thomas explains our approach: “We’re absolutely thrilled to work with Tunbridge Wells Borough Council. Building that strong, positive relationship with their Facilities team has been key to our success. Yes, it’s a substantial and demanding contract cleaning agreement, but we’re committed to delivering the highest standards for both our client and everyone who uses these public building cleaning services.”
Our commercial cleaning services extend to maintaining all TWBC public conveniences – we supply consumables and handle daily cleaning and restocking. It’s detailed work that makes a real difference to residents and visitors.
The Human Side of Professional Cleaning
What makes our professional cleaning services special is our people. The sites can be genuinely challenging – high footfall, constant public access, and the need for daily cleaning services supported by periodic deep cleaning. But our teams work with real dedication to maintain TWBC’s high standards.
We handle weekly cleaning for communal areas in temporary housing and respond quickly to end of tenancy cleaning requests, helping new tenants move in without delay.
Personal Touch in Contract Management
Our success comes down to communication and care. Site manager Anita doesn’t just conduct weekly audits – she’s in daily contact with TWBC’s Facilities team through phone calls and emails, ensuring our commercial cleaning contract delivers consistent results. Monthly KPI meetings cement our formal relationship and enable a positive and responsive collaboration between Calibre Cleaning and our client, Tunbridge Wells Borough Council.
Beyond our council cleaning services, we provide commercial cleaning services across the Southeast, from office cleaning to warehouses, factories, showrooms, and sports venues. Whether you need daily cleaning services, weekly cleaning contracts, or specialist deep cleaning, we bring the same personal commitment to every project.
For reliable commercial cleaning services Kent businesses trust, contact our friendly team today on 01233 840972