QUALITY POLICY
Calibre Cleaning Ltd is dedicated to the quality policy that will ensure that its Commercial Cleaning
Services and related operations fully meet the requirements of its customers at all times.
The goal of the company is to achieve a high level of customer satisfaction at all times. Commitment
to understanding the context of the business, implementation of supporting managerial and
business operational systems is essential to realising that goal. Consideration of interested parties
and risk management are essential factors for the ongoing development of the company.
Calibre Cleaning Ltd is committed to working constructively with our customers, suppliers, employees,
contractors and other relevant interested parties in the delivery and continual improvement of our
Commercial Cleaning Services, quality and safety. Ensuring that legal obligations and commitments are
fully maintained.
The quality policy is based on three fundamental principles:
- Ensuring that we fully identify and conform to the needs of our customers.
- Looking at our service provision processes, identifying the potential for errors and
taking the necessary action to eliminate them. - Everyone understands how to do their job and doing it right first time.
To ensure that the policy is successfully implemented, staff will be responsible for identifying
customer requirements and ensuring that the correct procedures are followed to meet those
requirements.
Objectives needed to ensure that the requirements of this policy are met, and that continual
improvement is maintained in line with the spirit of the policy, will be set, determined and
monitored at Management Review.
The quality policy principles and objectives will be communicated to personnel and made available as
appropriate to relevant interested parties. Training, competence, awareness and effective
communication will be integral to achieving the Company’s quality objectives.
Calibre Cleaning Ltd is committed to operating and continually improving a Quality Management System
conforming to the requirements of ISO 9001:2026, planned and developed as an integral part of our
other management and business functions.
We are all committed to operating to this standard for business improvement and we will maintain
the necessary Quality Approvals consistent with our customer requirements.
Signed:
Managing Director
