FAQs
What types of commercial properties do you clean?
We provide cleaning services for a wide range of commercial spaces, including offices, event spaces, warehouses, medical facilities, showrooms, sports facilities and more.
Are your cleaners trained for commercial environments?
Yes, our staff are trained specifically for commercial cleaning, including the use of industrial-grade equipment, commercial cleaning products and safety protocols relevant to business environments.
Do you offer cleaning outside of business hours?
Absolutely. We provide flexible scheduling options including early mornings, evenings, overnight and weekends to minimise disruption to your operations.
What’s your pricing structure?
Our pricing is based on factors such as the size of your space, frequency of cleaning, type of services required and any special requests. We offer free on-site estimates to provide accurate quotes.
How do you ensure quality and consistency in your cleaning services?
We use a detailed checklist for each property, and our managers and supervisors carry out regular audits using iauditor software. We also welcome feedback and address any concerns promptly.
What’s the process for getting started?
Simply call us on 01233 840972 or email us at hello@calibrecleaning.co.uk to schedule a walk-through of your facility. We’ll assess your needs and provide a tailored cleaning plan and quote. Once approved, we can begin service quickly and efficiently.
How often can we schedule cleanings?
We offer daily, weekly, bi-weekly and monthly services, as well as one-time deep cleans. We’ll work with you to determine the best schedule for your facility.
What if we have an issue or are not satisfied with the service?
Client satisfaction is our priority. If you ever have a concern, let us know and we’ll take immediate action to resolve it.
Is your company insured?
Yes, we are fully insured. All of our employees are also background-checked and DBS checked upon client request.
Do you provide one-time cleaning services for special events or emergencies?
Yes, we offer one-time and emergency cleaning services for events, spills, post-renovation clean-up or urgent sanitation needs. Contact us for rapid response availability.
Will the same team clean our facility each time?
We strive for consistency by assigning regular teams to each facility whenever possible. This ensures familiarity with your site and consistent quality service.
Can you provide references from other commercial clients?
Yes, we’d be happy to provide references or testimonials from satisfied clients in similar industries or building types.
Do you supply washroom consumables (e.g., soap, paper towels, toilet paper)?
Yes, we can manage and replenish your washroom and supplies upon request. This can be added as a regular service item.
How do you ensure security and confidentiality?
Our cleaners are trained to respect confidentiality, and we enforce strict key-handling and access procedures.
