Job description
Operations Administrator
Are you an excellent, efficient and well organised multi-tasker, with a background in administration and used to working in a fast paced environment?
Calibre Cleaning are looking for an enthusiastic and professional person to provide administration support to our managing director and three operations managers.
Duties include but are not limited to:
- Establish and organise operational standards and procedures
- Liaise with other agencies, organisations and clients
- Manage diaries
- Maintain filing systems in line with ISO9001 requirements
- Ensure protection and security of files and records (with particular regard to GDPR)
- Manage Time & Attendance data with dedicated software daily
- Create, manage and update work orders
- Manage customer service histories
- Support Operations Managers with contract and job management
- Liaise with clients to update tasks/scheduled work
- Liaise with Operations to schedule additional cleaning cover on clients requests
- Improve customer and company communication
The successful candidate should:
- Be trustworthy and loyal, polite, hardworking, and presentable.
- Have a flexible and adaptable approach to work.
- Have strong communication and organisational skills.
- Be confident, proactive, and efficient.
- You must be able to multi-task, whilst retaining attention to detail.
- Be able to manage and meet clients expectations.
Experience/Qualifications:
- Self motivated, enthusiastic and a good team player.
- Experienced administrator.
- Excellent Literacy skills
- Good knowledge of Microsoft Office Suite is essential.
- Have good verbal communication skills and a clear and articulate telephone manner.
You’ll be working in a small friendly office near Orbital Park in Ashford, Kent.
Monthly pay, 4 weeks holiday plus bank holidays.
Quarterly profit share bonuses.
Salary will be dependent on experience.
If you feel you’re a good fit for the role, please apply with your CV.